Return Policy

At Smortonz, we strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your order, you may return it within 7 days of delivery for a refund, subject to the return policy of the seller. Please review the following guidelines for our return process:

Eligibility:

- To be eligible for a return, the item must be unused, in the same condition as you received it, and in its original packaging. Additionally, it must be returned within 7 days of delivery.

Return Process:

You can initiate the return request for the eligible products through the website and mobile apps.

Refunds:

- Refunds will be issued by the seller for the purchase price of the item within a reasonable timeframe after the return is approved. The timeframe for refunds may vary depending on the seller's policies and processing times.

Exceptions:

- Certain items may not be eligible for return, such as perishable goods, personalized items, and items sold as final sale. Additionally, the seller may have specific return policies for certain types of products, so please review their policies carefully.

Damaged or Defective Items:

- If you receive a damaged or defective item, contact the seller immediately to arrange for a replacement or refund. The seller will work with you to resolve the issue promptly.

Contact Us:

- If you have any questions or concerns about our return policy, please don't hesitate to contact our customer support team at support@smortonz.com. We're here to help facilitate a smooth and satisfactory return process for you!