Privacy Policy
Privacy Policy for Sellers at Smortonz
Welcome to Smortonz, the world’s first bargain e-commerce marketplace. As a seller on our platform, your privacy and the protection of your personal information are of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your information as a seller on Smortonz.
1. Information We Collect
- Account Information: When you register as a seller, we collect information such as your name, business name, email address, phone number, and business address.
- Payment Information: To process your bonus payments, we may collect financial information such as bank account details or payment processor information. This information is handled securely by our payment processors and is not stored by us.
- Sales Data: We collect data related to your sales transactions, including product listings, sales history, and performance metrics.
- Communications: We may collect information from your communications with us, including emails, support requests, and feedback.
2. How We Use Your Information
- Account Management: To create and manage your seller account, process transactions, and provide support.
- Bonus Payments: To calculate and distribute your bonus amounts according to our payment schedule (March, June, September, and December).
- Service Improvement: To analyze sales data and performance to enhance our platform and services.
- Compliance and Legal: To comply with legal obligations and resolve disputes related to your use of our platform.
3. Sharing Your Information
- Service Providers: We may share your information with third-party service providers who assist us in operating our platform, processing payments, or managing data. These providers are obligated to protect your information and use it only for the purposes we specify.
- Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety, or that of our users or others.
4. Data Security
We employ industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. However, while we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is completely secure.
5. Your Rights
- Access and Correction: You can request access to or correction of your personal information held by us.
- Data Deletion: You may request the deletion of your personal information, subject to legal and contractual obligations.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our platform, analyze usage patterns, and provide relevant content. You can manage your cookie preferences through your browser settings.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Smortonz
support@smortonz.com
+91 74180 71456
Thank you for being a part of Smortonz. We are committed to safeguarding your privacy and ensuring a secure experience on our platform.
Terms and Conditions
Terms and Conditions for Sellers at Smortonz
Welcome to Smortonz, the world’s first bargain e-commerce marketplace. By registering and listing your products on our platform, you agree to comply with the following terms and conditions. Please read them carefully.
1. Acceptance of Terms
By creating a seller account on Smortonz, you agree to abide by these Terms and Conditions. If you do not agree, do not use our platform.
2. Account Registration
- Eligibility: You must be at least 18 years old and have the legal authority to enter into contracts.
- Account Information: You must provide accurate and complete information during registration and keep it updated.
3. Listing and Selling
- Product Listings: You are responsible for the accuracy of your product listings, including descriptions, prices, and images.
- Compliance: All products must comply with applicable laws and regulations. You must not list prohibited or illegal items.
- Inventory Management: You must manage your inventory and ensure that products listed on the platform are available for sale.
4. Bonuses and Fees
- Bonuses: We offer a bonus amount to sellers every three months (March, June, September, and December). Bonuses are calculated based on sales performance and paid according to our bonus schedule.
- No Fees: There are no commission fees, maintenance fees, or hidden charges for selling on Smortonz.
5. Payments
- Bonus Payments: Bonuses are paid to the bank account.
- Dispute Resolution: If there are any issues with bonus payments, contact us immediately for resolution.
6. Seller Obligations
- Product Quality: You must ensure that the products you sell are of good quality and meet the descriptions provided.
- Customer Service: You are responsible for handling customer inquiries, complaints, and returns in a professional manner.
7. Platform Usage
- Prohibited Conduct: You must not engage in fraudulent, deceptive, or illegal activities. This includes manipulating reviews, misrepresenting products, or infringing on intellectual property rights.
- Access: We reserve the right to suspend or terminate your account if you violate these terms or engage in conduct that harms the platform or other users.
8. Intellectual Property
- Ownership: All intellectual property rights related to the Smortonz platform, including trademarks, logos, and content, are owned by us or our licensors.
- License: By listing products on our platform, you grant us a non-exclusive, royalty-free, worldwide license to use, display, and promote your product listings.
9. Termination
- Termination by Us: We may terminate your account at any time for violations of these terms or other reasons deemed appropriate.
- Termination by You: You may request to close your account at any time. Upon termination, you will no longer be eligible to receive bonuses.
10. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from your use of the platform or from any suspension or termination of your account.
11. Indemnification
You agree to indemnify and hold us harmless from any claims, liabilities, damages, or expenses arising out of your use of the platform, including any violations of these terms.
12. Changes to Terms
We may update these Terms and Conditions from time to time. Changes will be posted on this page with an updated effective date. Continued use of the platform after changes constitutes acceptance of the new terms.
13. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in India.
14. Contact Us
For any questions or concerns regarding these Terms and Conditions, please contact us at:
Smortonz
support@smortonz.com
+91 74180 71456
Thank you for choosing Smortonz. We look forward to a successful partnership.