1. Information We Collect:
- Registration Information: When you register as a seller on Smortonz, we collect your name, email address, contact details, and business information.
- Transaction Information: We collect information related to your sales transactions, including order details, payment information, shipping information, and communications with buyers.
- Marketing and Communication: If you choose to participate, we may collect information related to marketing campaigns or surveys you engage with.
2. How We Use Your Information:
- To Provide Services: We use your information to operate and manage your seller account, process transactions, communicate with you, and provide customer support.
- To Improve Services: We analyze data to improve our platform's functionality, user experience, and services.
- To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, legal processes, or governmental requests.
3. Sharing Your Information:
- With Buyers: Your information may be shared with buyers to facilitate transactions, such as order processing and customer service.
- With Service Providers: We may share your information with third-party service providers who assist us in operating our platform, conducting business, or serving our users.
- With Legal Authorities: We may disclose your information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
4. Data Security:
We implement technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, or alteration. While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we encourage you to use strong passwords and maintain the confidentiality of your account credentials.
5. Your Rights and Choices:
- Access and Correction: You can access and update your account information through your seller dashboard.
- Marketing Preferences: You can choose whether to receive promotional communications from us by adjusting your email preferences in your account settings.
- Data Retention: We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Children’s Privacy:
Smortonz is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete the information as soon as possible.
7. Changes to This Privacy Policy:
We may update this Privacy Policy periodically to reflect changes in our practices and services. We will notify you of any material changes by posting the updated policy on our website or through other means of communication.
8. Contact Us:
If you have questions, concerns, or complaints regarding this Privacy Policy or our handling of your personal information, please contact us at support@smortonz.com or call us at +91 7418071456.